Contact Us & FAQ
Contact Us & FAQ
We're here to help — reach out anytime!
📬 Get in Touch
Have a question or need help with your order? Contact us through any of the following:
| Tefudagames@gmail.com | |
| +65 8896 8188 | |
| 📍 Store | B1-02 MacPherson Mall, Singapore 368125 |
❓ Frequently Asked Questions
Does Tefuda have a physical store in Singapore?
Yes! We are located at B1-02 MacPherson Mall, Singapore 368125. Come visit us during our opening hours!
Can I choose to pick up my order in person?
Yes! Self-collection is available at our store. Simply select local pick-up at checkout and head down to our location to collect your order.
What do I do after selecting local pick-up and checking out?
Once your order is ready, you will receive a confirmation email. Simply proceed to our store with your order number and we'll get it sorted for you!
Do you ship internationally?
Yes, we ship worldwide via Singpost and DHL. Please allow up to 30 days for international orders to arrive. You can track your Singpost registered mail at www.singpost.com.
When will my order be shipped if I chose normal / registered mail?
We will ship your order as early as possible! You'll receive a notification once it's on its way.
What do I do if there is something wrong with my order?
We're sorry to hear that! Please contact us as soon as possible and we'll make it right:
- 💬 WhatsApp: +65 8896 8188
- 📧 Email: Tefudagames@gmail.com
🕐 Store Hours
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 3:00 pm – 9:30 pm |
| Thursday | 3:00 pm – 9:30 pm |
| Friday | 3:00 pm – 9:30 pm |
| Saturday | 1:00 pm – 10:00 pm |
| Sunday | 2:00 pm – 8:00 pm |